Notes from the work, filed by the question they answer.

Essays on AI architecture, honest billing, and the craft of building software properly — written between client work, published when they’re true.

All 11 essays

  1. Practice6 min

    What custom software actually costs a small business.

    How software is really priced, what moves the number, and how to judge the quote in front of you — including ours.    KlariadRead
  2. AI11 min

    From GDPR to the EU AI Act.

    Why the firms that built GDPR muscle between 2015 and 2018 are positioned to own the next compliance era — and why the…    KlariadRead
  3. Practice9 min

    Why I unhired five people.

    Six months into running my consultancy, I had hired six people. Eighteen months in, five of them were gone — by my hand…    MikkelRead
  4. Practice9 min

    Built with care.Billed with clarity: a thesis.

    Most agency taglines are aspiration. They live on the homepage and they die in the work. This one is supposed to live in the…    KlariadRead
  5. AI11 min

    Eval harnesses are the new test suite.

    For ten years we wrote unit tests. Then we started shipping AI features and realized: unit tests can't catch a model getting…    KlariadRead
  6. Engineering6 min

    The window you give the client.

    Most agencies ship a status email. We ship a portal. Same hours, same work — but the cost of one is your trust, and the cost…    KlariadRead
  7. Practice5 min

    On shipping: a discipline, not a verb.

    Calendar, ops, vendors, the production chain held in one head. What production management taught us before we called it…    KlariadRead
  8. Engineering12 min

    What I learned from one million accounts.

    Two years as tech lead at a fintech that scaled past a million accounts. The lesson wasn't about scale. It was about the…    MikkelRead
  9. AI8 min

    Naming the AI agents you use.

    Most agencies hide their AI use behind handwaving. We name ours — Cassiopeia, Atlas, Cartographer, Sextant, Polaris — with…    KlariadRead
  10. Engineering7 min

    The portal as first principle.

    Every consultant talks about being client-focused. The actual order of operations tells you who is. Here's why we provision…    KlariadRead
  11. Practice8 min

    Capacity versus continuity.

    Two business models, two unit economics, two different markets. Why the agency model sells what's easy to scale — and why…    KlariadRead